Desperation drove Jessica Marobane to call the Office of the President on 18 September asking for funding to study to be a pilot. The cost for the training of becoming a pilot amounted to R408 763.50. She applied for bursaries at different institutions without success. Since her single mother, Dorothy, could not afford to pay her tuition fees, Jessica decided to contact the toll-free Presidential Hotline.
In June 2012, Sibusiso Joel Ndebele became Minister of Correctional Services. This came after serving three years as the National Minister of Transport. Before then, from 2004 to 2009, he served a term as the Premier of KwaZulu-Natal.